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E-Commerce Management (ECM): IT Application Development (CTGE 442P, CEUs: 0.7)

NOTE: Fall 2003 was the last semester of the
Enterprise and E-commerce Management Program


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E-Commerce Management (ECM): IT Application Development (CTGE 442P, CEUs: 0.7)

One of the keys to a successful company is the automation of critical business processes.  The effective application of Information Technology has proven to be indispensable in this regard.  Through IT support and automation, business processes become deterministic, and roles and responsibilities within the organization, along with inputs and outputs, become clearly defined. Further, IT processes can be monitored, enabling proactive actions to accommodate exceptional conditions.

In this course we will explore the ways in which a business process is translated into an IT application, with a focus on the process and data modeling involved.  Once the process and its supporting data are modeled, we go on to design the screens and underlying database objects.  Finally, we cover monitoring and administration of the IT system. Topics include:

    •  The role of business processes in successful companies
    •  Process Modeling
      • Identification
      • Agents/Actors
      •  Exceptions
    • Data Modeling
      • Entity-Relation Diagrams
      • ER Notation
      • Determining the Entities in the system
      • Determining the Relationships between Entities
    • DDL, SQL
    • Designing the User Interface
    • Administration
      • Seed data, Tuning, Deployment, Batch processing
    •  Monitoring
      • Alerts, Escalations 
      • Reports

Activities include class discussion and exercises surrounding the development of IT applications.

Required reading: TBD.

Prerequisites: At least one year's use of database-driven applications (e.g. ERP, CRM)

 


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