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Comdex Fall 2001 Occurred on November 12-15, 2001
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Monday, November 12, 2001
| Program | Internet Integration: Making It Happen |
Business Transformation |
Knowledge Management Essentials |
Customer Relationship Management Strategies |
|
10:15-11:30am |
Marketing and Branding in Today's Turbulent Economy | Strategic (E-)Business Transformation | State of the Industry…and Vision of the Future | |
| 1:15-2:30pm | Customer Service for Your Company: Technology or Humans? |
The Story of Process: Business Models for the 21st Century | Knowledge
Architectures: An Overview and Discussion of Leading Tools & |
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| 2:45-4:00pm | |
The Future of (E-)Business PowerPanel |
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Tuesday, November 13, 2001
| Program | Internet Integration: Making It Happen |
Business Transformation |
Knowledge Management Essentials |
Customer Relationship Management Strategies |
|
10:15-11:30am |
Legal Survival Guide |
Future Panel: Top 2002 (E-)Business Trends | Integrating KM and CRM: Creating the E-CRM Contact Center | Operational CRM: Transforming While Performing |
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1:15-2:30pm |
E-Globalizing Your Business for the Second or Third Time | Lessons Learned From B2B-Focused Companies |
| Analytical CRM: Fusing Analytics Into Customer Touchpoints |
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2:45-4:00pm |
Delivering Products to Your Customers |
Lessons Learned From Consumer-Focused Companies | Selecting a Technology Partner: The Key to Success | Lifestyle Computing: The User Takes Center Stage |
Wednesday, November 14, 2001
| Program | Internet Integration: Making It Happen |
Business Transformation |
Knowledge Management Essentials |
Customer Relationship Management Strategies |
|
10:15-11:30am |
| Organizational Development: Structures Your Company Should Think About |
Impact on Business Processes (Reengineering) | CRM Technology: Instrumenting the Customer Relationship |
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1:15-2:30pm |
Applying Technology for Collaborative Commerce | E-Learning: The Way to Transition Your Employees, Customers and Partners? |
| Pervasive Collaboration: The Glue That Binds Relationships |
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2:45-4:00pm | Today's Hottest Applications and Technologies |
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| Real-Time Marketing: Beyond Campaign Management |
Thursday, November 15, 2001
| Program | Internet Integration: Making It Happen |
Business Transformation |
Knowledge Management Essentials |
Customer Relationship Management Strategies |
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10:15-11:30am |
Wrap-up: Your Keynote | |||
