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San Jose State University Professional Development Electronic Commerce Management (ECM) Certificate Program

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Creating the E-Business Strategy (CTGE 442I, CEUs: 0.7)

NOTE: Fall 2003 was the last semester of the
Enterprise and E-commerce Management Program


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Creating the E-Business Strategy (CTGE 442I, CEUs: 0.7)

 

Fortune 500 companies today struggle to coordinate multiple online initiatives spanning various customer segments, employees and suppliers.  But are the right things getting done? And will they all work together when they need to?  These concerns are leading large companies to step back and take a longer term view of their e-business requirements and how best to get “e-enabled”.

This course provides you with an understanding of the e-business strategic planning process, critical components of an e-business roadmap, and techniques for achieving alignment across the business.   Discussions will focus on building successful strategies for e-marketing, e-selling, e-support, e-supply chain, and e-workforce.  In addition, the core components of an online and back-end infrastructure will be reviewed.  Topics include:

  • Managing the e-business strategic planning process

  • Understanding internal business requirements

  • Assessing the competition

  • Segmenting online users audiences

  • Understanding core components of an e-business roadmap

  • Building an e-business roadmap

  • Creating a gap analysis

  • Getting alignment within the organization

OBJECTIVE:                      

Give you a solid understanding of the e-business strategic planning process and the components of a successful e-business roadmap.

ACTIVITIES:                      

Interactive discussion including positive and negative examples from those in attendance. Class exercises both onsite and between classes followed by group presentations in class. 

PREREQUISITES:               

At least 3 years of business experience, significant access to the Web for both e-mail and surfing, desire to understand how e-commerce effects all aspects of companies, not just how to implement a tactical solution. NOTE: The ECM program views the terms e-business and ECM as meaning the same thing.

 


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