Global E-Commerce: Taking your
Business Global on the Web (CTGE 443N ) NOTE:
Fall 2003 was the last semester of the Enterprise and E-commerce Management
Program
Global
E-Commerce: Taking your Business Global on the Web (CTGE
443N )
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Today close to 60 percent of the online population
lives outside of the United States. Surveys in both Europe and Asia indicate that
the largest barriers to communication on the Web are due to language and culture.
In addition, Forrester Research indicates that business users are three times
more likely to buy and linger twice as long at Web pages in which they are addressed
in their own language. As a result, a multilingual and multicultural Web presence
is imperative for those companies that want to tap into the projected $1.2 trillion
global e-commerce market, 37 percent of which will originate from outside the
U.S. ($450 billion) by the year 2001.Global E-Commerce: Taking your Business Global on the
Web focuses on developing sustainable global e-commerce
strategies. Examples are drawn from both the buy and sell side, business-to-business
and business-to-consumer from both small and large companies. You walk away with
a better understanding of how to make your site global. Topics
include: - What are the basic elements of a global
on-line business?
- Global e-commerce market trends
and forecasts
- Introduction to globalization, basic
terms and concepts
- Introduction to internationalization
and localization, terms and concepts
- The top 10
do's and don'ts for promoting sustainable global e-commerce
- Cultural,
monetary, taxation, fulfillment, and linguistic differences around the world
- The
importance of a coherent Global, Regional, and Local strategy
- Architecting
your processes for sustainability
- Metrics for defining
the correct strategy for your business : both near and long term
- The
critical components necessary for successful global e-commerce development
- Examples
of successful global e-commerce strategies
- Differences
between small and large company strategies
- The trials
and tribulations of working with Overseas offices
- Why
maintainability is key
- Building on your success
: scalability and the unknown
- Explore the applications
key vendors are providing today
- Stories from the
front : Guest lecturers
Who should attend:
Professionals looking to understand the strategy,
infrastructure and processes necessary for sustainable global e-commerce; not
just implementation, but the ongoing management and evolution of global e-commerce
within companies. Activities:
Interactive discussion drawing both positive and
negative examples from those in attendance. Class exercises both onsite and between
classes followed by group presentations in class. Active use of online resources
provides tools that you can use well beyond the course. Prerequisites:
at least three years of business experience, significant
access to the Web for both e-mail and surfing, desire to understand how global
e-commerce impacts all aspects of companies, not just how to implement a tactical
solution. Reading Materials: online resources
available at the following address: http://www.globalsight.com/resource_center/
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