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ECMsym.com Occurred on October 4-5, 2000
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The October 4-5, 2000 ECMsym.com was a great success! Thanks to all speakers, attendees and support staff that added their knowledge and input to create a great learning and networking environment. Purchase the audio Web cast of this Symposium.
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| Day 1, Wednesday, October 4, 2000 (See Thursday's Schedule) |
| Opening General Session: |
| 8:30-8:45 Opening Remarks |
Mitchell Levy, chair of the ECM Symposium, President of ECnow.com, Executive Producer of http://ECMgt.com, founder and coordinator of the ECM Certificate Program at San Jose State University Professional Development (http://ecmtraining.com/sjsu) and author of "E-Volve-or-Die.com: Mitchell Levy's Model's of E-Commerce Management" (New Riders Press: Dec2000). ECnow.com is a strategy, e-marketing and training company helping start-up, medium and large organizations transition from the industrial age to the Internet age. Mr. Levy lectures, writes about and is asked to judge the e-commerce efforts of companies on a global level and has been actively involved with numerous industry consortia. | |
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| Symposium Opening Keynote Address |
| 8:45-9:30 E-Commerce in the Year 2025 |
Shown | Mitchell Levy, chair of the ECM Symposium, President of ECnow.com, Executive Producer of http://ECMgt.com, founder and coordinator of the ECM Certificate Program at San Jose State University Professional Development (http://ecmtraining.com/sjsu) and author of "E-Volve-or-Die.com: Mitchell Levy's Model's of E-Commerce Management" (New Riders Press: Dec2000). ECnow.com is a strategy, e-marketing and training company helping start-up, medium and large organizations transition from the industrial age to the Internet age. Mr. Levy lectures, writes about and is asked to judge the e-commerce efforts of companies on a global level and has been actively involved with numerous industry consortia. |
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| Executive Panel - General Session |
| 9:45-11:00 E-Commerce Management Foundation and Strategy |
Shown | Mitchell Levy, chair of the ECM Symposium, President of ECnow.com, Executive Producer of http://ECMgt.com, founder and coordinator of the ECM Certificate Program at San Jose State University Professional Development (http://ecmtraining.com/sjsu) and author of "E-Volve-or-Die.com: Mitchell Levy's Model's of E-Commerce Management" (New Riders Press: Dec2000). ECnow.com is a strategy, e-marketing and training company helping start-up, medium and large organizations transition from the industrial age to the Internet age. Mr. Levy lectures, writes about and is asked to judge the e-commerce efforts of companies on a global level and has been actively involved with numerous industry consortia. |
Alan Naumann, president and CEO for Calico Commerce, orchestrates his company to provide eBusiness applications that enable mid-to-large enterprises and Net Markets to deliver unique value to their customers and superior financial results for their shareholders by selling over the Internet. Calico products are based on open standards and designed to meet the needs of companies selling direct over the Web, through existing channels and in Net marketplaces. | |
Philip Levinson is VP of Business Development for Speedera Networks, a network infrastructure company that provides services for accelerating the Internet. Prior to joining Speedera, Philip served as President of Camdens, the B2B e-commerce company he founded in 1998. Previously, Philip was founder and VP of Business Development for CatchTV, a venture-backed company that was later acquired by ACTV (NASD IATV). Philip was the first advisory board member of eBay and also serves as an advisor to Replay Networks and ClickAction (NASD CLAC). He currently serves as Chairman of Camdens. | |
Mohit Mehrotra is the Vice President of Emerging Technologies for Corporate Services Interactive at American Express. Mohit is responsible for American Express’ business-to-business portal strategy, including creating and spinning off new business opportunities. In addition, he oversees product development of all wireless applications and smart cards for Corporate Services Interactive. | |
Tim Dempsey is Chief Marketing Officer at Bowstreet which he joined in November 1999 after 12 years at Lotus/IBM. Most recently, Tim was vice president of worldwide business partner programs at Lotus/IBM, managing a staff of 100 and supporting more than 20,000 partner firms. Before that he launched WebSphere, IBM’s high-volume Web application server, and helped develop and implement IBM’s corporate e-business marketing campaign. As senior director of Notes & Domino product marketing, he led the re-branding of the Notes server as Domino and launched Notes releases 4.0 and 4.5. The Notes customer base grew from less than one million to more than 20 million installed seats during his tenure. | |
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| Executive Session - General Session |
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11:15-12:00 Enabling Rapid-Response Supply Chains |
Andrew Krainin is senior vice president of marketing for Sameday.com. Prior to joining Sameday.com, Krainin served as senior manager for The Boston Consulting Group. His experience varies from strategic planning to new product planning and organizational change. Krainin also spent two years with Booz, Allen and Hamilton, providing clients with strategic and operational expertise. | |
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| Luncheon Keynote Address |
| 12:00-12:45 Surprise Guest Speaker |
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| Executive Panel - General Session |
| 1:15-2:15 New Models in the New World |
Atul Vashistha is neoIT’s Co-Founder and Team Leader. neoIT is the leading global online marketplace for outsourcing IT services. He was most recently Senior Vice President, International at Cardinal Health, Inc., a Fortune 100 company. Formerly, he served as Vice President, Business Development at Rural/Metro and held responsibility for marketing, sales and business development. Prior to that role he was a Regional President and managed multiple divisions for the company He also currently serves on the Board of Advisors at Arizona State University for the Center of Services Marketing and Management. | |
Bob Payne, President & CEO at Saqqara has more than 25 years of experience in managing high tech companies that are early in the technology life cycle. Most recently Bob has served in consulting roles to start up ventures as acting CEO, COO and Board Member and doing due diligence consulting for a major venture capital firm. He was the CEO of Calico Technology, an early e-commerce company, during 1996 and 1997 and grew the company from $2 million in revenue to $14 million. Prior to joining Calico, Bob served as VP and GM for Application Products at Platinum Technology (Trinzic Corp. acquisition). He has also held senior sales and marketing positions at Pansophic Systems Inc., FNBC, and IBM. Bob has a BBA in Marketing from Iona College and an MBA from Baruch College, CUNY. | |
![]() | Christopher Rouse is VP of Marketing at Delano Technology Corporation, where he is responsible for all aspects of marketing communications, including public relations, lead generation and management, event management, and product collateral. Mr. Rouse brings to Delano more than 10 years of communications and marketing experience, including serving as Vice President of Marketing for InfoCast Corporation, Director of Field Marketing for Hummingbird Communications, and Marketing Manager for Andyne Computing. Mr. Rouse has published articles worldwide in Data Management Review, Enterprise Middleware, Insight, and Sybase Server Journal UK. |
Marty Gruhn is Vice President and Service Director for Summit Strategies. She has an extensive background in developing high-technology business, marketing and distribution strategies. With more than 25 years of industry experience, Marty is highly respected for her thorough understanding of Internet trends, and the way the Internet links to company business models. Her focus on the disruptive technologies and discontinuous changes of the computing industry lead to perceptive analyses that help corporate leaders strategically position themselves in the shifting competitive landscape. | |
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| Executive Panel - General Session |
| 2:30-3:30 Global Content is King |
Jorden Woods is the CEO and founder of Global Sight Corporation, the leading provider of Web globalization solutions. Global Sight's global e-business technology and strategy help enterprises manage their Web presence in the languages and cultures of worldwide markets. Recognized as a leading authority on Web site globalization and global e-commerce, Jorden is a frequent speaker at Internet World, IQPC, the distinguished CTI Roundtable and other conferences. | |
Brad Husick, VP of Standards and Evangelism for Vignette Corporation (NASDAQ: VIGN), focuses on Vignette's continued leadership role in industry standards, including syndicated business networks through the Information and Content Exchange (ICE) initiative. Prior to Vignette, Brad was a co-founder of NetGravity. Prior to NetGravity, Brad was vice president of marketing for interactive design firm Clement Mok Designs. Brad's past positions also include product management at Macromedia and Hewlett-Packard. | |
Anita Ward, Managing Partner, is responsible for ZEFER's Midwest region. In this role, Anita and her teams work with clients to understand their strategic needs and deliver solutions that integrate business, design, and technology components. Anita has been featured for her visionary work and as an innovator and leader in various publications. Anita has taught numerous executive education and transformation seminars on cultural change. | |
![]() | Heidi Messer is President and co-founder of LinkShare. She is responsible for the day-to-day non-technology business operations of LinkShare. Prior to joining LinkShare, Ms. Messer was an associate at the law firm of Baker and Botts, L.L.P. Ms. Messer focused on the telecommunications, information and entertainment industries, representing clients such as Tele-Communications, Inc. (TCI) and Flextech plc in a variety of negotiations. An acknowledged authority on regulation and constitutional law in the information age, she has presented to Supreme Court Justice Stephen Breyer. |
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| E-Commerce Author Panel - General Session |
| 3:45-4:45 Net Results: Web Marketing That Works |
Bob Heyman, CEO of e-marketingpartners.com, co-founded Cybernautics, a leading Internet marketing and design firm that merged with USWeb in 1997. He is credited with inventing the field of Audience Development and with having coined the term "edutainment" while producing films for the National Geographic Society. Prior to this, Bob was an entertainment and IP attorney. | |
Leland Harden is the Executive Vice President of Business Development and Strategy. Mr. Harden is a recognized authority on Internet Audience Development. He was a founder of Cybernautics (merged with U.S. Web in 1997), where he was a Senior Partner in U.S. Web's Audience Development practice. He is the co-author of "NET RESULTS: Web Marketing That Works." Mr. Harden also appears regularly as an Internet business development and marketing expert on the television program "Money Machine" on the ZDTV Network and as a conference speaker at Comdex, Software Marketing Camp, Software Marketing Perspectives and Ad Tech. | |
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| Evening Keynote Address |
| 5:00-5:30: The Internet Pitfalls: Providing Poor Customer ServiceFaster |
Robert Cross is President of Venture Capital Online. Prior to joining vcapital.com last year, Bob was president and CEO of Nanophase Technologies Corporation (NASDAQ: NANX), a new-to-market advanced materials company. For the 20 years prior, he was primarily chief executive or interim management of developmental information-technology companies, including Control Video Corporation (predecessor to America Online), and Electronic Data Systems Corporation (EDS). | |
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| Thursday, October 5, 2000 (See Wednesday's Schedule) |
| Morning Keynote Address |
| 8:30-9:15: Morphing from a brick-and-mortar to a click-and-mortar company |
Mark Goldstein is President and CEO of BlueLight.com this being his fourth Internet start-up. Most recently, Mark served as Vice President at Inktomi Corporation (NASDAQ: INKT. Mark was the founder and CEO of The Impulse! Buy Network and built it into the recognized leader in merchandising systems for Internet portal commerce. Mark was also founder and CEO of Reality Online, a leading provider of financial and technology services for individual investors. In addition, he founded NetAngels, an early developer of Internet profiling and targeting tools | |
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| Thursday Morning Track 1 |
| 9:30-10:15 Best Practices in Implementation of an Online Customer Service Solutions |
Ashutosh Roy, eGain's co-founder, Chairman and CEO, has spent 12 years in various technical management and entrepreneurial positions developing, marketing and selling software and Internet services. He was the co-founder and Chairman of WhoWhere? Inc., a leading Internet services company acquired by Lycos in 1998. Prior to that, Ashu spent four years at Digital Equipment Corp. He also worked as a product manager in the Interactive TV group at Microsoft Corporation. Ashu also co-founded Parsec Technologies Pvt. Ltd., an international call center company based in India. He shares patents in the field of high performance CAD-VLSI design. | |
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| Thursday Morning Track 1 |
| 10:30-11:15 Ensuring that Your Customer's Web-based Experience is Satisfying |
Anita Ward, Managing Partner, is responsible for ZEFER's Midwest region. In this role, Anita and her teams work with clients to understand their strategic needs and deliver solutions that integrate business, design, and technology components. Anita has been featured for her visionary work and as an innovator and leader in various publications. Anita has taught numerous executive education and transformation seminars on cultural change. | |
Steve Larsen is an authority in applying advanced marketing principles to online services, new media and Internet startup companies. His career includes senior management positions at CitySearch, Prodigy and AT&T. Larsen oversees marketing, strategy and business development for Net Perceptions, the leading provider of enterprise-wide personalization software and services that enable retailers to market to customers on a one-to-one basis across multiple customer touch points. | |
Nikhil Behl is director of sales and merchandising at hpshopping.com, a wholly owned subsidiary of Hewlett-Packard Company and HP’s award-winning direct-to-consumer electronic commerce store. Behl joined hpshopping.com in 1998 as director of business development and the computing category. Currently Behl is responsible for all aspects of sales and merchandising including revenue and profit goals, product mix, positioning, pricing, promotions/ incentives, and life-cycle management. | |
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| Thursday Morning Track 1 |
| 11:15-11:45 How to Turn Eyeballs into Revenue on the Internet |
Christopher Logan is chief executive officer of Driveway, Mr. Logan oversees strategic planning and overall operations. He also serves on the board of directors and acts as Driveway's spokesperson. Prior to Driveway, Logan was founder and CEO of Fabrik Communications, an e-mail outsourcing services provider serving nearly 1,000 corporate customers. An Internet industry veteran, he brings six years of experience in the emerging fields of digital marketing and e-mail outsourcing to Driveway. Previously, Logan served as vice president of operations and development for Trade Reporting and Data Exchange. | |
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Source
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Inc. - the learning catalyst
If you have any questions or suggestions, please feel free to contact:
FOR CONTENT: Mitchell Levy | FOR LOGISTICS/SPONSORSHIPS/RESERVATIONS: Candace Cox |
408-257-3000 Phone | 877-903-2850 Phone |
603-843-0769 eFax | 877-903-2855 Fax |
mitchell.levy@ecnow.com | UNIVentures@juno.com |
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